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Membership & Billing

Understanding your membership and payments
By Leakshaven Support
• 16 articles

I Can't Sign Up, I Get No Verification Email

Overview If you sign up with an email and password on the Sign Up page, you must verify your email before the account can be used. Please use an email address you can access, because you may need it later for login, password resets, and account recovery. If you want the fastest signup option, use one of the instant social sign-ins from the Sign In page instead: - Google - X - Reddit What To Do If The Verification Email Does Not Arrive 1. Wait a few minutes and refresh your inbox. 2. Check your Spam, Junk, Promotions, and Updates folders. 3. Search your mailbox for Leakshaven or verification. 4. Make sure you entered your email address correctly when signing up on the Sign Up page. 5. Try again with a normal personal inbox that you can access right now. Recommended Email Signup Advice - Use a real personal email account that you control. - Do not use temporary or disposable email addresses. - Do not use an email account you cannot easily access later. - If one provider does not receive the verification message, try another personal provider you can access, such as Gmail or ProtonMail. Fastest Alternative: Social Sign-In If you do not want to wait for email delivery, open the Sign In page and use one of the instant options: - Google - X - Reddit These options are the quickest way to get into your account without waiting for a verification email. Important Email verification is required for email-based signups. That means the email address you use should be one you can open and read, not just one you can type in. Still Having Trouble? If the verification email still does not arrive after checking your folders and trying another accessible personal inbox, visit the Help & Support Hub and contact support. Please include: - which signup method you tried - which email provider you used - the approximate time you attempted signup

Last updated on Apr 17, 2026

How Daily Rewards and Content Keys Work

Overview Eligible accounts can claim a daily reward once per local calendar day. The account timezone used for daily rewards can be reviewed in Settings. The daily reward gives reward credit and streak progress. Available rewards can then be exchanged for items such as Content keys. A daily reward is not the same thing as a paid order or an extra grant. When the Next Reward Is Available The Rewards page shows a countdown to the next claim. Use that countdown as the source of truth. If the site says “Daily reward has already been used for this local day”, the current local-day reward has already been claimed. Wait until the displayed countdown reaches the next reward. Do not change timezone as a workaround. Timezone changes can be limited and are intended to reflect your real local timezone. Where to Check Different Balances - Daily reward and streak: Rewards - Purchased, rewarded, or granted extras: Settings > Grants - Paid orders: Settings > Payments Turn on Expired in Grants to see expired and fully used extras. If a Claim Fails 1. Check the countdown and exact error. 2. Refresh the page. 3. Sign out and back in. 4. Try another supported browser or device. 5. Make sure your account timezone is correct. 6. Disable any VPN or proxy: rewards cannot be claimed through VPN/proxy connections. If the countdown has ended but the claim still fails, contact support with the screenshot, exact error, account email or user ID, configured timezone, and approximate local time.

Last updated on Jul 27, 2026

Where Did My Keys, AI Generations, or Companion Credit Go?

Check Your Grants If Content keys, AI generations, Companion chat credit, or Companion images look missing, open Settings → Grants while signed in. This is the first place to check whether an extra was issued, where it came from, how much remains, and whether it has started, expired, or been fully used. What appears on this page The page lists extra quota on top of your plan for: - AI generations - Content keys - Companion chat - Companion images An extra may be labeled Purchased, Reward, Locker drop, Compensation, Legacy balance, or Admin grant. Your plan is separate. The balance shown elsewhere can combine your plan allowance with these extras, but Grants lists only individual extras. A membership purchase or plan-type reward changes your plan and may not create a grant row. How to read each grant Each row shows its source, issue date, status, validity, and remaining amount. - Active: available now. - Starts on use: the expiry clock has not started. It begins only when your usage actually reaches that grant—not when it was awarded or purchased. - Dormant: a manually activated grant, normally for Companion, has not been turned on yet. Follow the activation instruction in Companion settings. - Used up: nothing remains. - Expired: its validity period ended. - No expiry: it has no time limit, although usage can still reduce it. Different grants can have different validity periods. Always use the exact date or window shown on the grant; there is no single expiry rule for every reward or pack. Turn on Expired to see expired and fully used grants that are hidden from the normal list. A Companion chat value such as 3× is extra chat-token capacity. It is not a speed or quality boost, and it does not mean exactly three messages. Legacy balance means positive AI-generation credit carried over from the previous balance system; it is not a new purchase or reward. If something still looks wrong 1. Open Settings → Grants. 2. Turn on Expired. 3. Check the product, source, status, issue date, validity, and remaining amount. 4. If the grant is shown as usable but the feature says you have no credit, send support a screenshot of the grant row, the exact error, the affected feature, and the approximate time. 5. If a paid quota order never appears, check Settings → Payments and provide the Order ID. For a redeemed quota reward, check Rewards and provide the reward name and redemption time. Grants explains quota extras already issued to your account. Payment failures, reward-currency balances, and plan changes are handled in their own sections.

Last updated on Jul 12, 2026

How to Spin‑Up a Crypto Wallet in Minutes

Paying with Bitcoin or USDT on our checkout page is as easy as sending an e-mail - you just need a wallet address. Why they need a wallet at all A crypto wallet is simply an account on the blockchain with an address that can receive and send coins. For everyday shoppers the fastest route is a custodial exchange wallet (think "PayPal for crypto"): the exchange holds the private keys, while the customer controls deposits and withdrawals through a username, password and 2-factor login. Binance (Global, EU-friendly) - Website: binance.com - low fees, wide coin list, SEPA and card deposits for most EU residents. - Watch and do: How to Create a Binance Account (2025) Coinbase (US-regulated) - Website: coinbase.com - clean UI, ACH card and bank support, FDIC-insured USD balance. - Watch and do: Create and Verify a Coinbase Account - 2025 step-by-step Bitpanda (EU, HQ in Austria) - Website: bitpanda.com - live video verification in English or German, instant SEPA funding, supports metals and stocks too. - Watch and do: Bitpanda Sign-Up Tutorial (2023/2024) The universal 5-step setup checklist 1. Choose a regulated brokerage that serves your country. 2. Download the official app or visit the official site. 3. Create an account with email or phone plus a strong password. 4. Complete KYC identity verification with passport or ID plus selfie. Binance walkthrough: Binance Coinbase accepted IDs: Coinbase Help Bitpanda live-video verification: support.bitpanda.com 5. Enable 2-factor authentication and note your backup codes offline.

Last updated on Apr 18, 2026

Crypto Payments: Networks, Confirmations & Common Mistakes

Overview Leakshaven crypto payments are simple wallet-to-wallet payments. That means you select the crypto payment option, copy the payment details shown at checkout, then send the funds from your own wallet or broker. Once we receive the funds and the transaction has enough on-chain confirmations, your purchase is credited automatically. If you are completely new to crypto, start with this guide first: How to Spin-Up a Crypto Wallet in Minutes How Crypto Payments Work 1. Open the checkout and choose your crypto payment option. 2. Copy the payment details exactly as shown. 3. Send the funds from your wallet or broker. 4. Wait for the blockchain confirmations. 5. Once the payment is received and confirmed, your purchase is credited automatically. The Biggest Gotcha: Always Use the Correct Network Some currencies exist on multiple networks. This is especially important for assets such as: - ETH - USDT / Tether - other multi-network assets If the payment page asks you to use a specific network, you must send the funds on that exact network. For example, if the checkout expects Ethereum / ETH chain, but the customer later sends the funds on Base, the funds may be lost and the order may not be credited correctly. So before sending, always check: - the selected currency - the selected network - the destination address Confirmations Can Take Time Crypto payments are not credited the second the transaction is broadcast. We credit purchases after the payment has received sufficient on-chain confirmations. So even if the transfer is visible in your wallet immediately, it can still take some time before the order is credited. Which Coins Are Best for Starters? LTC Is Usually the Easiest Choice For new users, LTC is usually the best starting option because: - it uses a single straightforward chain - it is usually fast - network fees are usually reasonable BTC Works, But Fees Can Be High BTC works, but sending fees can be relatively high. Because of that, it is often better for new users to avoid BTC unless they specifically want to use it. Exact Amounts Customers do not need to worry too much about matching the exact amount perfectly. We allow some limited leeway. That said, you should still try to send the correct amount shown at checkout whenever possible. If Something Goes Wrong If there is any issue, please contact support. The most helpful details are: - the address you sent the funds to - a screenshot of the transaction from your wallet or broker - your order ID You can find helpful payment details and order information here: Settings > Payments If available, it can also help to include the transaction hash and the currency you used. Final Reminder Before sending crypto, always double-check: - the currency - the network - the address - the amount Using the wrong network is one of the easiest ways to lose funds.

Last updated on Apr 18, 2026

Fair Usage Limits

At leakshaven.com, we are committed to providing our community with high-quality, ad-free access to exclusive content while maintaining a sustainable and fair environment for all users. This Fair Usage document outlines the guidelines for responsible use of our services, ensuring that everyone can enjoy the platform without compromising its integrity or availability. By using leakshaven.com, you agree to abide by these terms. Personal Use Limits leakshaven.com is intended for personal, non-commercial use only. Even on the Ultimate Plan, which may feel unlimited due to its high credit allocation, we enforce reasonable limits to prevent abuse and ensure equitable access for all members: - Credits are non-transferable and tied to your individual account. - Usage should align with typical personal viewing habits (e.g., browsing and downloading for private enjoyment). - Excessive or automated downloading, redistribution, or scraping that exceeds personal needs may result in temporary suspensions or credit throttling. We monitor usage patterns to maintain site performance. If your activity suggests non-personal use, we may contact you to discuss or adjust your access. Prohibited Activities To protect our community and the hard work invested in curating and delivering content, the following are strictly forbidden: - Multi-Accounting: Creating multiple accounts to bypass credit limits, share access, or accumulate benefits is not allowed. Each user is limited to one active account. Detection of multi-accounting will result in permanent bans across all associated accounts. - Commercial Exploitation: Reposting, selling, or distributing our content on other platforms, forums, or for profit. - Automated Access: Using bots, scripts, or VPNs/proxies in ways that evade restrictions (note: paid subscribers have flexibility for privacy tools, but abuse is monitored). - Harassment or Spam: Any behavior that disrupts the community or violates our Terms of Service. Our Expectations We pour passion and resources into building leakshaven.com as a safe, reliable haven for exclusive leaks. In return, we expect our users to respect the site, our creators, and fellow members. Treat the platform with the care it deserves—enjoy responsibly, support ethically, and contribute positively. If you encounter issues or have feedback, our Help Center is here to assist. Violations of this Fair Usage Plan may lead to warnings, credit reductions, account suspensions, or terminations at our discretion. We reserve the right to update this plan as needed, with changes communicated via email or site notices. Thank you for being part of the leakshaven community. Let's keep it leak-proof and leak-friendly!

Last updated on Apr 18, 2026

Bank Payments: Reference Codes, Processing Times & Common Issues

Overview Bank payments can be used to complete your purchase, but the reference code from the payment page must be included on the transfer. This is the most important part of the process. When our bank receives the payment with the correct reference code attached, your purchase can be matched and credited automatically. If the reference is missing, changed, or stripped by the bank, the payment may not be credited automatically. The Most Important Rule: Always Include the Reference Code When making a bank payment: 1. Open the payment page and copy your reference code. 2. Add that code to the bank transfer reference / memo / message field. 3. Send the payment only after confirming the reference is attached correctly. Do not skip this. One reference code can only be used once. US Customers: Use ACH, Not Wire If you are in the United States, you should use ACH whenever possible. Wire transfers usually cost much more in fees and may also lose the payment reference more easily. That makes ACH the safer and more practical option for US bank payments. Processing Times by Region Typical speeds: - UK / AU / NZ: usually instant - EU: instant to around 1-2 days - US: can take quite a while, so bank payment is possible but usually slower than other regions Turkish Customers Turkish customers are known to sometimes have their transfer reference stripped by the bank. If you are a Turkish customer and your purchase has still not been credited after a few days, please contact support and include: - your reference code - your last name This helps us check the payment manually. Sending a Screenshot Does Not Speed Things Up Sending a screenshot of the transfer does not make the payment arrive faster and does not speed up automatic crediting. The important part is whether the payment arrives with the correct reference attached. If Your Payment Is Taking Too Long If the wait seems too long, please contact support. When you do, include: - your reference code - your last name - the currency used - the amount sent - any other useful payment details If something went wrong or a mistake was made, we will do our best to sort it out. Final Reminder If you pay by bank transfer, you must always include the reference code from the payment page. Without that reference, automatic crediting may fail.

Last updated on Apr 17, 2026